Lafayette Roof Claims: Documentation Before Repairs

Mill Valley Roof Repair helps Lafayette homeowners with insurance claim assistance for roof damage. This page walks through the claim process, from what to photograph to what adjusters look for. Our goal is to keep your repair and your claim consistent from start to finish.

What to Photograph Before You File

Good photos do a lot of the work before an adjuster ever gets on your roof. Take wide shots that show the whole slope, then close shots of the damage. Include anything that shows how the damage happened, like a fallen branch or cracked flashing.

• Shoot wide angles of each roof slope from the ground.
• Get close ups of missing shingles, cracks and dents.
• Photograph interior stains and any ceiling or attic damage.
• Include gutters, vents and skylights in your shots.

What Adjusters Actually Look For

Adjusters compare your photos and your story against the roof in front of them. They check whether the damage looks sudden, like storm or impact damage, versus wear that built up over time. They also look at whether the repair scope matches what they can see and measure.

• Sudden damage from wind, hail or impact is easier to document.
• Wear and tear from age is usually handled differently.
• Matching shingle type and color helps the scope line up.
• Consistent dates and descriptions keep the file clean.

Keeping Repair and Claim Consistent

The repair work and the claim need to tell the same story. If the scope changes once work starts, we document it with photos and notes so the adjuster sees why. That keeps you from paying out of pocket for something the claim should cover.

• We photograph each stage of the repair as it happens.
• Any change in scope gets written up with a reason.
• We keep your paperwork and our invoices aligned.
• You get copies of everything we send to the insurer.

Call us when you are ready to document your roof damage and start your claim. We will help you through the process and keep your repair and your claim on the same page.

Call (628) 345-3445