Mill Valley Roof Repair, a Mill Valley roofing contractor serving Alto, Cascade, Homestead Valley, Muir Beach, and Strawberry, respects your privacy. This page explains what we collect, why we collect it, and how we protect your information when you visit millvalleyroofrepair.com or call us at 628-345-3445.
When you request a free estimate, we ask for your name, phone number, email, and property address in Mill Valley or nearby neighborhoods. We use that data only to schedule a roof inspection, send you a written quote, or respond to your emergency roofing call. We do not sell or rent your personal information to anyone.
If you call us about storm damage from Pacific winter rains, we may note the type of roofing material on your home (asphalt shingle, tile, metal) and the condition we find—things like granule loss, rot, or end-of-life wear. That helps us prepare for the visit and give you a faster estimate.
Our website uses basic cookies to remember your preferences and to count how many visitors land on our pages. We do not track you across other sites, and we do not build advertising profiles. You can disable cookies in your browser, and the site will still work.
We store your contact details on a password-protected system that only our office manager and the crew lead can access. When we send a quote, we use a secure email link. We never include your full address in marketing emails.
We share your information only with (1) our insurance provider if you file a claim, (2) a city inspector if required for a permit, or (3) a subcontractor who performs a specific task on your roof, such as a gutter installation. Each subcontractor signs a confidentiality agreement. We never share your data for any other purpose.
If you pay by credit card, the payment is processed by a third-party gateway. We do not store your card number on our servers. For check or cash payments, we record only the amount and date.
You can ask us to delete your personal information at any time. Just call 628-345-3445 or email the address on our contact page. We will confirm the deletion within 10 business days. You can also request a copy of the data we hold about you.
If you have a complaint about how we handle your information, contact the California Privacy Protection Agency. We cooperate fully with any investigation.
We update this policy when our practices change. The last update was February 2025. By using this site, you agree to the terms described here.
No. We never sell or rent your phone number. We use it only to call you about your roofing project. If a subcontractor needs to reach you, we give them your number only after you approve.
Yes. Call us at 628-345-3445 and ask for a data request. We will send you a readable file of the information we have within 10 business days. No charge for the first request each year.
No. We use a simple analytics cookie to see how many people visit our site. We do not run retargeting ads or share your browsing data with ad networks. Your visit stays between you and us.